Sheridan Memorial Hospital hiring OB Navigator / Surgery Scheduler in Sheridan, Wyoming, United States | LinkedIn (2024)

About Sheridan Memorial HospitalAt Sheridan Memorial Hospital, we are proud to have achieved the 5-Star Quality Rating, ranking us in the top 13.6% of hospitals rated by the Centers for Medicare and Medicaid Services. We believe that our ability to deliver excellent healthcare begins with our people, and we are proud of our more than 750 skilled, experienced, and caring employees. We have over 100 providers who specialize in 25 areas of expertise. Our facility is state-of-the-art, and we are dedicated to providing outstanding patient-centered care.

Nestled at the foothills of the Big Horn Mountains in northern Wyoming, spectacular scenery and outdoor activities abound. Our hospital has the latest technology and equipment comparative to that of many larger facilities, and you will find our staff is friendly, compassionate, caring, and courteous. We focus on creating and nurturing a workplace that encourages, recognizes, and rewards individual effort and creativity. Leadership is responsive to changing modes of healthcare delivery and adapts accordingly. We value effective communication and honesty and believe teamwork based on mutual respect is key to success.

Job SummaryThe OB/Surgery Navigator is an experienced resource who can assist and support the patient with care coordination, scheduling, prior authorization concerns, , and financial concerns and expectations for their OB and/or surgery journey. This person will be responsible for ensuring patient compliance, patient satisfaction and referring provider satisfaction as well as promoting superior customer service through effective and responsive communication methods.

Essential Job Functions

• Be a point of contact for patients
• Scheduling of OB appointments, coordination of ultrasounds, scheduling inductions of labor, scheduling C-Sections, scheduling surgeries, scheduling post-partum and post-op care.
• Obtaining all necessary records and ensuring records are sent out as needed for continuing care.
• Ensure proper clinical review of all incoming OB referrals
• Provide comprehensive documentation required for referrals of high risk OB patients
• Keep close communication with outreach clinics to provide referral information and coordinate appropriate follow-up care
• Work closely with providers and patients on care plans and follow-up care.
• Assist patients, providers and case management with Plan of Safe Care policy.
• Obtain patient insurance information needed and work closely with the financial advocate department to educate patients of their financial responsibility of their pregnancy or surgery journey. This includes follow up to ensure patients have adequate medical coverage or a payment plan in place. Must have understanding of insurance coverage.
• Responsible for all surgery scheduling and post-op scheduling. Ensure that all necessary paperwork is obtained within the required time period and sent to proper departments.
• Submitting and follow up with prior authorization for procedure, contraception and care.
• Assist with front desk duties as needed.
• Complete other duties as assigned.

Education / Experience / License And Certifications

• High school diploma or general equivalency diploma (GED), required.
• Medical terminology preferred but not required.

Additional Skills

• Ability to effectively communicate in English, both reading and writing.
• Multi-line telephone knowledge.
• Computer knowledge.
• Ability to operate designated equipment as specified included computer keyboarding.
• Basic clerical training, including basic filing procedures (both numerically and alphabetically).
• Ability to work under pressure with time constraints.
• Basic knowledge of medical record content and sequence.
• Ability to function independently with minimal direction.

Specific demands not listed: Possible exposure to blood and or body fluids / infectious disease / hazardous waste requiring the use of Personal Protective Equipment. Exposure to odorous chemicals / specimens and Latex products.

Pre-employment drug and alcohol screening is required.

Sheridan Memorial Hospital is an equal opportunity/Affirmative Action employer and gives consideration for employment to qualified applicants without regard to race, color, religion, age, sex, national origin, disability or protected veteran status. If you would like more information about your EEO rights as an applicant under the law, please click here.