If you’ve flown Wizz Air with children you could be owed a refund of £13 per child - Be Clever With Your Cash (2024)

Here’s how to claim

A little known refund is available to you if you have flown Wizz Air with children in the last two years.

Parents have unknowingly been paying an adult tax on their childrens’ flights when booking with Wizz Air, as it’s automatically included in their ticket price.

Most airlines don’t apply Air Passenger Duty (APD) to tickets for under 16s, but for some reason Wizz Air does.

The good news is, you can claim it back if you’ve been charged it on your kids’ tickets in the last two years.

In this article

1 What is Air Passenger Duty?

2 What is the APD for?

3 Wizz Air’s sneaky charge

4 Who can get a refund?

5 How much can I expect to be refunded?

6 How do I request a refund from Wizz Air?

7 Do other airlines put APD on children’s tickets?

8 Missed a flight? You can also claim back APD

9 The APD loophole

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If you’ve flown Wizz Air with children you could be owed a refund of £13 per child - Be Clever With Your Cash (1)

What is Air Passenger Duty?

Air passenger duty (APD) is the tax that applies to adult passengers (aged 16 and over)boarding a flight from a UK airport. How much you pay depends on the class of travel and the destination of the flight.

  • For domestic flights, the APD is £7 in economy and £14 in a premium cabin
  • For international short haul flights of up to 2,000 miles, which includes all EU countries, the APD is £13 in economy and £26 in a premium cabin
  • For international long haul flights of 2,001 to 5,500 miles, such as to the US, the APD is £88 in economy and £194 in a premium cabin
  • For international flights of more than 5,500 miles, for example, those to Australia, the APD is £92 in economy and £202 in a premium cabin

So for example, a return economy flight to Spain will cost you £13 APD per adult ticket on the outbound flight and nothing on the inbound, since the tax is only applicable on flights originating in the UK.

It’s worth noting that if children under 16 years old travel in any other class, other than economy, the tax does apply.

What is the APD for?

The main reason for introducing APD back in 1994, was to raise money for the Government, since aviation was the only form of transport that did not pay tax on fuel. More recently, it’s viewed as a kind of environmental tax, intended to encourage other forms of transportation.

It’s unusual for airlines to add this tax to kids’ tickets as they would with adult tickets, but Wizz Air charges the same price for both.

And not only are you paying an adult tax on a child’s ticket, but the airline’s profiting from it. They don’t pass on the tax that is on kids tickets to the HMRC.

Wizz Air’s sneaky charge

Wizz Air charges one price for adults and children, knowing a proportion of the adult ticket is tax, but it may have something to do with their systems.

We put the question to them but disappointingly, they didn’t have an answer for it and just gave us a generic fair pricing policy response (see below).

But since they are selling you a child’s flight ticket with an adult tax included, you can request a refund for the tax from them.

However, Wizz Air don’t tell you any of this and meanwhile, it’s profiting from families with kids.

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If you’ve flown Wizz Air with children you could be owed a refund of £13 per child - Be Clever With Your Cash (2)

Who can get a refund?

While Wizz Air quietly includes APD in the price of kids’ tickets, parents can claim the charge back – if they know where they’re looking.

If you have flown Wizz Air with kids in the last two years (that’s their limit for claiming), you are entitled to a refund of the APD you will have automatically paid on the children’s tickets.

You can claim the refund for children who were under 16 at the age of departure.

The APD doesn’t apply to any flights to the UK, as it’s purely a departure tax, so the refund will be for the outbound flight only.

How much can I expect to be refunded?

For the routes that Wizz Air flies from the UK, the APD is £13 for short haul and for long haul flights of 2,001 to 5,500 miles the APD is £88.

These tax amounts are based on economy class as Wizz Air does not offer premium or upper class seats.

So the minimum refund you are looking at is £13 per child ticket.

How do I request a refund from Wizz Air?

Log into your Wizz Air account or app (you should have login details from when you booked your flight) and there is a ‘contact us’ tab where you can submit a complaint form. When you click on the ‘submit a complaint form’ tab, there are choices for what your complaint is about. The bottom tab is headed ‘Air Passenger Duty and Tax Refund’.

You’ll need your flight details and you will also need to upload a photo of the child’s passport for which you are claiming the refund for.

It’s a really simple online form to fill out and takes less than two minutes to complete, so it’s definitely worth doing to get any money owed to you.

If you’ve flown Wizz Air with children you could be owed a refund of £13 per child - Be Clever With Your Cash (3)

I put it to the test

We flew to Spain in July 2022, just inside the two year cut off to make the claim.

I applied for an APD refund a couple of months ago and it took approximately 3 weeks to receive confirmation that a refund is coming my way. I will receive £39 in total for three children as I should not have paid an adult tax for any of them, since they were all under 16 years.

Wizz Air have asked for bank details to refund the £39 and I am just waiting upon the payment.

Do other airlines put APD on children’s tickets?

Most airlines do not charge an adult tax on a child’s ticket and you can see the price difference between adult and child tickets when booking.

We are not aware of others that follow the same procedure as Wizz Air, but that doesn’t mean they’re not out there.

If you notice you are paying the same ticket price for adults and children when booking an economy flight departing from a UK airport, then you could be paying this tax.

Wizz Air’s response to our questions about why they charge an adult tax on kids tickets

“We continuously evaluate our pricing models to align with industry standards and to meet the evolving needs of our customers. We assure you that we adhere to all applicable regulations and strive to maintain fairness in our pricing.

To ensure a simple and easy booking experience for our customers, we are reviewing the current wording on our website to make sure our pricing is clear.”

We also contacted the Civil Aviation Authority (CAA) for comment, but have not received a response to date.

Missed a flight? You can also claim back APD

Did you know that if you don’t fly, then the airline does not pay HMRC the tax. So, if for any reason you miss your flight or don’t travel, you can claim the APD section of your ticket back from the airline. This could be as much as £202, so it’s definitely worth doing.

The APD loophole

If you want to avoid paying this tax, then fly out of Inverness. Even though Inverness is part of the United Kingdom, the Scottish Highlands and Islands are actually exempt from paying APD.

It’s part of an agreement that dates back to when APD was first introduced. The only issue is that not many people would naturally be starting their journey from Inverness airport, since it has a slightly limited service!

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If you’ve flown Wizz Air with children you could be owed a refund of £13 per child - Be Clever With Your Cash (2024)

FAQs

If you’ve flown Wizz Air with children you could be owed a refund of £13 per child - Be Clever With Your Cash? ›

For the routes that Wizz Air flies from the UK, the APD is £13 for short haul and for long haul flights of 2,001 to 5,500 miles the APD is £88. These tax amounts are based on economy class as Wizz Air does not offer premium or upper class seats. So the minimum refund you are looking at is £13 per child ticket.

Can I get money back from Wizz account? ›

Voluntary cancellation

If your plans have changed and you no longer want to take a flight, you can easily request refund in your WIZZ Account.

Can a 13 year old fly alone on Wizz Air? ›

Does Wizz Air Have an Unaccompanied Minors Service? No, Wizz Air does not provide this service. Children under 14 years old cannot fly unless accompanied by an adult at least 16 years of age.

Will Wizz Air seat me with my child? ›

During the check-in process, the adult and the child will be automatically assigned seats next to each other. Please note that the entire family may not be seated together, as the child will be seated next to one of the adults.

How long does it take for Wizz Air to refund to card? ›

If you submitted a refund via a claim form, your request will be processed within 30 days and the refund issuance will be confirmed via email. Due to increased number of claims, the credit card or bank transfer refund might take up to 30 days to arrive.

Can I get my money back if I cancel my flight? ›

Yes,a refund on an itinerary cancellation can be obtained. You can cancel the ticket online and get refunded after the applicable cancellation charges... Read More... 4 hrs prior for international flights.

How do I claim compensation from Wizz Air? ›

Log in to your (reservation owner) WIZZ Profile and request WIZZ credits for the full value of your payment for the cancelled or changed flight, plus 20% of the fare paid for the cancelled or changed flight to your WIZZ Account.

Can a 13 year old use Wizz? ›

You need to be older than 13 to be able to create an account on Wizz. We place our users into strict age groups with the maximum difference of age being one year. Users can only communicate with other users in the same age group.

What is the age limit for children on Wizz Air? ›

Infants up to the age of 2 may fly for an infant fee on the accompanying adult's lap. One person can accompany one infant only. Children over the age of 2 will not be allowed to travel on the accompanying adult's lap. The infant fee can be paid online during the booking process or through the Wizz Air Call Centre.

Can my daughter fly alone at 13? ›

Most U.S. airlines will permit children who have reached their fifth birthday to travel unaccompanied. Kids ages 5 through 11 who are flying alone must usually travel pursuant to special “unaccompanied minor” procedures. On some airlines, these procedures are required for unaccompanied children as old as 14.

How do I avoid paying for seats on Wizz Air? ›

With WIZZ Go, you can select seats for free, excluding front row and extra legroom seats. WIZZ Plus offers free seat selection, including front row and extra legroom seats. The Privilege Pass also grants you free seat selection, including front row and extra legroom seats.

Are children guaranteed to sit next to parents planes? ›

Kids will normally be assigned the adjacent seats for no cost during check-in, and if they aren't, they can talk to the agent at the counter. If they're still not together upon boarding, flight attendants can also help.

Can I add a child to an already booked flight with Wizz Air? ›

If you wish to add an infant to an already existing booking: If the infant will be travelling on parent's lap or in a car seat, please contact our Call Centre Services to have an infant added to your booking for an extra fee.

Can I get my money back if I cancel my flight in the UK? ›

Can You Cancel a Flight and Get a Refund in the UK? There is no law in the UK about flight refunds when you cancel your own flight. However, some airlines are still generous enough to offer their passengers a chance to change their plans.

Can you cancel a flight within 24 hours with Wizz Air? ›

With WIZZ Flex you can cancel your booking for all passengers or individuals online up to 3 hours before the scheduled departure of the flight and will receive a refund to your WIZZ Account. If your travel plans changed, you can always modify the date, time, or destination of your flight to more suitable one.

Can I refund Wizz Priority? ›

No, the fee of the WIZZ Priority Boarding is non-refundable.

How do I get my money back from my account? ›

The earlier you report the mistaken transaction, the more rights you have. If the money is still in the other person's account, and both banks agree it was a mistaken payment: If you reported it within 10 business days, the money must be returned to you, usually within 5 business days.

How do I cancel my WIZZ account? ›

If you wish to permanently close your Wizz account, you must notify us at contact@wizz.chat or directly through the Wizz App. Wizz may also close your account if you do something prohibited by our terms or policies.

Can you get your WIZZ account back after deleting it? ›

Please note: account deletion is final. You will not be able to retrieve your information or profile once your account has been deleted. If you wish to permanently delete your account on the Wizz and you no longer have access to the application, you can follow this link DELETE ACCOUNT .

Can I claim money back from my bank account? ›

To start a claim, call your bank card provider and ask to dispute the transaction. It can then start the procedure of claiming the money back from the supplier's bank. Some claims CAN be made after 120 days, but the longest cut-off period is 540 days from the date of the initial transaction.

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